The recipient of a pair of earrings made by me lost one. Fortunately, she kept the presentation wallet with my website address on it and got in touch.
She sent me the existing one and using that as a model was able to make her a replacement – so she’s happy again. One advantage of buying from me!
I have converted a single earrings to necklets before now. This is often a good solution if the earrings had sentimental value.